WellWise Assistive Information and Referral and Options Counseling

WellWise Services offers Home and Community Services backed by Information & Referral and Options Counseling — a free, person-centered service that helps older adults and caregivers understand the full range of choices for receiving care at home and in the community. It is designed to answer the pivotal question many families face: what are our options, and how do we access them?

Through Information & Referral, specialists connect callers to the services that fit their needs, while Options Counseling goes a step further, offering personalized guidance that weighs a person’s preferences, resources, and goals to help them make informed long-term-care decisions. WellWise links families to in-home supports such as personal care, homemaking, respite, nutrition, and programs like the MI Choice Medicaid Waiver, as well as related services including home-safety assessments and assistive technology. The emphasis is on empowering families to choose, not simply directing them to a single program.

This resource matters because long-term-care decisions are among the most consequential a family makes, and they’re often made under stress with incomplete information. Objective, no-cost Options Counseling helps caregivers see the whole landscape and choose wisely. For families exploring how to keep a loved one at home and in the community, WellWise’s Home and Community Services are a valuable starting point — learn more at wellwiseservices.org/home-and-community-services.