UPCAP Services Information and Assistance Team

UPCAP, the Area Agency on Aging serving Michigan’s entire Upper Peninsula, offers care management and Information and Assistance services that help older adults and caregivers coordinate the support a loved one needs to remain safely at home. In a vast, rural region, having a professional coordinate care is especially valuable.

Through its free Information and Assistance team, families can access care coordination along with UPCAP’s long-term-care programs, including the MI Choice Medicaid Waiver and other home- and community-based services. A care manager assesses the person’s situation, develops a plan, and arranges and monitors services — personal care, respite, nutrition, and more — adapting as needs evolve. Because UPCAP coordinates aging services across all fifteen U.P. counties, a single call can open the door to a coordinated plan that would otherwise be hard to assemble across such distances.

This resource matters because managing a loved one’s care is a substantial, ongoing job, and the Upper Peninsula’s geography makes it even harder for families to do alone. Professional care management lifts that burden, ensures the right services are in place, and helps keep a loved one at home. For U.P. families seeking help managing a loved one’s care, UPCAP’s Information and Assistance team is the natural first contact, reachable through upcap.org.