UPCAP Services Information and Assistance Team

UPCAP, the Area Agency on Aging serving Michigan’s entire Upper Peninsula, helps caregivers make a loved one’s home safer through its free Information and Assistance (I&A) Team. In a vast, rural region, having a knowledgeable guide to home-safety resources is especially valuable for families who might otherwise struggle to find help.

I&A specialists assess each situation and connect families to supports that reduce home hazards — in-home services, home modifications, assistive technology, durable medical equipment, and personal emergency response systems — drawing on UPCAP’s long-term-care programs, including the MI Choice Medicaid Waiver. Because falls are the leading cause of injury among older adults, addressing home hazards is one of the most impactful steps a caregiver can take, and a single call can connect families to assessments, equipment, and programs that may help cover costs. UPCAP coordinates these supports across all fifteen U.P. counties.

This resource matters because Upper Peninsula caregivers often don’t know what home-safety help exists nearby or how to access it, and remote geography compounds the challenge. A knowledgeable specialist closes that gap quickly. For U.P. families focused on keeping a loved one safe at home, UPCAP’s I&A Team is the natural first contact, reachable through upcap.org.