Senior Resources of West Michigan 14 Information and Assistance Team

Senior Resources of West Michigan, the Area Agency on Aging for Region 14, runs an Information and Assistance (I&A) Team that gives older adults, people with disabilities, and caregivers a single, free place to start when they need help — including finding assistive technology and equipment that support independence at home.

I&A specialists take time to understand a caller’s situation and connect them to the appropriate services: information and referral, caregiver support groups, respite, in-home care, care management, nutrition programs, benefits navigation, and devices that improve safety and mobility. As the designated regional Area Agency on Aging, Senior Resources knows the specific programs and providers available in its communities and can match families to them efficiently, turning a confusing search into a guided connection.

This resource matters because so many caregivers don’t know what help exists or how to access it, and a knowledgeable local team shortens that journey dramatically. A single contact can open the door to multiple supports tailored to a loved one’s needs. For families in the West Michigan lakeshore region exploring assistive technology or any other form of help, the I&A Team is the natural first stop. Reach Senior Resources of West Michigan through seniorresourceswmi.org to speak with staff who can assess the situation and connect families to the right supports.