Branch-St. Joseph AAA 3C Information and Assistance Team

The Branch-Hillsdale-St. Joseph Area Agency on Aging (Region 3C) helps caregivers in this south-central Michigan tri-county region make a loved one’s home safer through its free Information and Assistance (I&A) Team. When the goal is to prevent falls and keep someone safely at home, the I&A Team is the central starting point.

I&A specialists assess each situation and connect families to home-safety supports, including in-home services, the Community Living Program (which can arrange personal emergency response systems and in-home help), medical equipment, and assistive technology, along with the MI Choice Medicaid Waiver where appropriate. Because reducing home hazards is one of the most effective ways to prevent the falls and injuries that often lead to hospitalization or facility placement, connecting families to assessments, equipment, and modification resources is high-value help. The agency coordinates these supports through one organization, so a single contact can open multiple doors.

This resource matters because rural and small-county families often have fewer obvious places to turn, and a knowledgeable I&A team simplifies a daunting search for home-safety help. For caregivers in Branch, Hillsdale, and St. Joseph counties focused on keeping a loved one safe at home, the team is the natural first call — find phone numbers, locations, and a contact form at bhsj.org.