Tri-County Office on Aging 6 Information and Assistance Team

The Tri-County Office on Aging (TCOA), serving Ingham, Eaton, and Clinton counties in the Lansing area, offers care management and home- and community-based services that help families coordinate the support a loved one needs to remain safely at home. Care management gives families a professional to assess needs, build a plan, and arrange and monitor services on their behalf.

Through care management led by licensed social workers and registered nurses, TCOA evaluates a person’s situation and coordinates the right mix of services — in-home care, the MI Choice Medicaid Waiver, nutrition, transportation, and more — adjusting the plan as needs change. Its Information and Assistance team is the free entry point to this and the agency’s full range of programs, including caregiver support and evidence-based workshops. By coordinating care professionally, TCOA helps families avoid the fragmentation and guesswork of assembling support on their own.

This resource matters because managing a loved one’s care is a demanding, ongoing job, and professional care management lifts that burden while ensuring appropriate services are in place and adapting over time. Many families don’t realize this coordinated support is available. For Lansing-area families seeking help managing a loved one’s care, TCOA is the natural starting point. Reach TCOA at (517) 887-1440 or visit tcoa.org.