Region VII AAA Information and Assistance Team

Region VII Area Agency on Aging, serving east-central Michigan, offers care management and Information and Assistance services that help families coordinate the support a loved one needs to remain safely at home. With more than 50 years serving seniors, the agency provides professional care coordination across its ten-county region.

Through care management, a professional assesses a person’s needs and arranges and monitors the right mix of in-home and community services — nutrition, in-home assistance, respite, and the MI Choice Medicaid Waiver, among others — adjusting the plan as circumstances change. Region VII’s Information and Assistance team is the free entry point, connecting families to care management and the agency’s broader programs. The agency serves Bay, Clare, Gladwin, Gratiot, Huron, Isabella, Midland, Saginaw, Sanilac, and Tuscola counties, with local Departments and Commissions on Aging for access.

This resource matters because coordinating a loved one’s care — finding services, arranging providers, keeping the plan current — is a substantial job that overwhelms many families. Professional care management lifts that burden, ensures appropriate services are in place, and helps keep a loved one at home. A single call can begin the process. For east-central Michigan families seeking help managing care, Region VII’s Information and Assistance team is the natural first contact — reach an Information and Referral specialist at 1-800-858-1637, or contact the main office in Bay City.