DAAA Information and Assistance Team

The Detroit Area Agency on Aging (DAAA), serving Region 1-A, offers care management and Information and Assistance services that help families coordinate the support a loved one needs to remain safely at home. Its Information and Assistance call center is the free front door, connecting families to care coordination and the agency’s broader network of services.

Through care management, a professional assesses a person’s situation and coordinates in-home and community services — long-term-care coordination, nutrition programs (Meals on Wheels and congregate meals), caregiver support, and connections to additional resources — adjusting the plan as needs change. The call center functions as a resource hub, providing referrals, caregiver support information, elder-abuse resources, and guidance, so a single contact can open the door to a coordinated plan. Established in 1980, DAAA serves Detroit, the five Grosse Pointes, Hamtramck, Harper Woods, and Highland Park.

This resource matters because coordinating a loved one’s care is a substantial, ongoing job, and professional care management lifts that burden while ensuring appropriate services are in place — especially valuable for urban families navigating cost, transportation, and finding trustworthy help. Many caregivers don’t realize this coordinated support is available. For Detroit-area families seeking help managing care, DAAA is the natural first contact. Reach DAAA at (313) 446-4444 or visit 1333 Brewery Park Blvd., Suite 200, Detroit.