Branch-St. Joseph AAA 3C Information and Assistance Team

The Branch-Hillsdale-St. Joseph Area Agency on Aging (Region 3C) offers care management and Information and Assistance services that help families in this south-central Michigan tri-county region coordinate the support a loved one needs to stay safely at home. Care management gives families a professional to assess needs, build a plan, and arrange services on their behalf.

Through its Information and Assistance team — the free front door to the agency — families can access care coordination along with the agency’s range of programs: the MI Choice Medicaid Waiver and MI Options counseling, the Community Living Program (which arranges meals, personal care, respite, personal emergency response systems, and medication management), nutrition programs, and caregiver resources through Mi Caregiver Connection. A care manager helps assemble and monitor the right mix of these supports, adjusting as a loved one’s needs change. Coordinating everything through one organization means a single contact can open multiple doors.

This resource matters because managing a loved one’s care — finding services, coordinating providers, keeping the plan current — is a substantial, ongoing job that overwhelms many families, especially in rural areas with fewer obvious resources. Professional care management lifts that burden and helps keep a loved one safely at home. For caregivers in Branch, Hillsdale, and St. Joseph counties, the I&A team is the natural starting point — find phone numbers, locations, and a contact form at bhsj.org.