Region IV Area Agency on Aging Information and Assistance Team

Region IV Area Agency on Aging, serving southwest Michigan from St. Joseph, operates an Information and Assistance (I&A) Team that gives older adults, people with disabilities, and caregivers a single, free place to start when they need help — including finding assistive technology and equipment that support independence.

I&A specialists listen to each caller’s situation and connect them to the right services, drawing on Region IV’s rich set of programs: caregiver support groups (in-person and virtual), Memory Cafés, respite through the GUIDE Model and Senior Companion programs, online training via Trualta, kinship-care support, in-home care, the MI Choice Medicaid Waiver, nutrition programs, and devices that improve safety and mobility. A single call can open the door to multiple coordinated supports tailored to a loved one’s needs, replacing a frustrating solo search with expert guidance.

This resource matters because the array of aging services is large and confusing, and an I&A team exists precisely to cut through that complexity. For southwest Michigan caregivers exploring assistive technology or any other support, the team is the natural first call. Reach Region IV’s info line at (800) 654-2810 (Spanish line: 616-816-2580), email info@areaagencyonaging.org, or visit 2900 Lakeview Avenue in St. Joseph.