Area Agency on Aging 3A Information and Assistance Team

The Area Agency on Aging Region 3A, serving Kalamazoo County, offers care management and Information and Assistance services that help families coordinate the support a loved one needs to remain safely at home. Care management gives families a professional to assess needs, build a plan, and arrange and monitor services on their behalf.

Through community case management led by licensed social workers and registered nurses, the agency evaluates a person’s situation and coordinates services — home-delivered meals, home repair, respite, transportation, medical equipment, and the flagship Choices for Independence program, which arranges personal care, adult day care, emergency response systems, and medication management for residents 60 and older. Its Caregiver Resource Center and Information and Assistance team serve as the entry point, recognizing that nearly one in four Michiganders are unpaid caregivers. Professional coordination ensures the right mix of services is in place and adapts as needs change.

This resource matters because managing a loved one’s care is a demanding, ongoing job, and professional case management lifts that burden while improving outcomes — often connecting families to services and voucher programs they didn’t know existed. For Kalamazoo County families seeking help managing care, the agency is the natural starting point. Reach the Area Agency on Aging at 269-373-5173 or visit 311 E. Alcott St. in Kalamazoo.