Area Agency on Aging 3A Information and Assistance Team

The Area Agency on Aging Region 3A, serving Kalamazoo County, helps caregivers make a loved one’s home safer through its free Information and Assistance (I&A) Team. For families worried about falls and hazards, the I&A Team is the central starting point for finding help.

I&A specialists assess each situation and connect families to home-safety supports, including home repair, medical equipment, in-home help, and community case management led by licensed social workers and registered nurses, along with the Choices for Independence program for residents 60 and older. The agency’s home-repair and equipment resources directly address common hazards, while case managers can evaluate the home and arrange the right mix of services. Because falls are the leading cause of injury among older adults, reducing home hazards is one of the most effective ways to protect independence, and a single call can connect families to assessments, equipment, and programs that may help cover costs.

This resource matters because many caregivers don’t know that home-repair and equipment help is available or how to access it, and a knowledgeable specialist closes that gap quickly. For Kalamazoo County families focused on keeping a loved one safe at home, the I&A Team is the natural first call. Reach the agency at 269-373-5173 or visit 311 E. Alcott St. in Kalamazoo.