AgeWays Information and Assistance Team

AgeWays Nonprofit Senior Services, the Area Agency on Aging for Region 1-B in southeast Michigan, offers care management and Information and Assistance services that help families coordinate the support a loved one needs to remain safely at home. Care management gives families a professional to assess needs, build a plan, and arrange and monitor services on their behalf.

Through care management, a professional evaluates the person’s situation and coordinates in-home and community services — centered on the MI Choice Medicaid Waiver, which fully covers a broad array of in-home care for eligible seniors, along with personal care, nutrition, respite, transportation, and medical equipment — adjusting the plan as needs change. AgeWays’ free Information and Assistance team is the entry point, matching families to the right programs across its six counties: Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw. Professional coordination turns a daunting, fragmented effort into a sustainable plan of care.

This resource matters because managing a loved one’s care is a demanding, ongoing job, and professional care management lifts that burden while ensuring appropriate services are in place — often fully or partially covered through programs the agency administers. For southeast Michigan families seeking help managing care, AgeWays is the natural starting point. Reach AgeWays at (800) 852-7795 or use the contact form at ageways.org; note that screening takes 30–45 minutes and some programs may have wait lists.