AAA Western MI 8 Information and Assistance Team

The Area Agency on Aging of Western Michigan (AAAWM), serving Region 8 around Grand Rapids, offers care management and Information and Assistance services that help families coordinate the support a loved one needs to remain safely at home. Care management gives families a professional to assess needs, build a plan, and arrange and monitor services on their behalf.

Through care management, a professional evaluates the person’s situation and coordinates in-home and community services — personal care, homemaking, nutrition, respite, and the MI Choice Medicaid Waiver for fully covered in-home long-term care — while adjusting the plan as needs change. AAAWM’s free Information and Assistance team is the entry point to this and the agency’s broader network. As the designated regional Area Agency on Aging, AAAWM knows the local providers and programs and can match families to them quickly, replacing a frustrating solo search with expert coordination and a sustainable plan of care.

This resource matters because assembling and managing a loved one’s care is a demanding, ongoing job that overwhelms many families, and professional care management lifts that burden while often improving outcomes. Many caregivers don’t realize this coordinated support is available, sometimes at low or no cost through programs the agency administers. For western Michigan families seeking help managing care, AAAWM is the natural starting point. Visit aaawm.org or contact the agency to speak with staff who can assess the situation and coordinate the right help.