AAA Northwest MI 10 Information and Assistance Team

The Area Agency on Aging of Northwest Michigan (AAANM) offers Care Management and Information and Assistance services that help families coordinate the support a loved one needs to remain safely at home. Care management provides a professional to assess needs, build a plan, and arrange and monitor services on the family’s behalf.

A care manager — often a nurse or social worker — evaluates a person’s health, home environment, and support system, then coordinates in-home services such as personal care, homemaking, meals, and respite, connecting the family to programs like the MI Choice Medicaid Waiver where appropriate. AAANM’s free Information and Assistance team is the entry point to this and the agency’s broader offerings, including evidence-based wellness programs. The care manager adjusts the plan over time, providing the continuity that fragmented, self-managed care often lacks. Serving its region since 1974, AAANM covers ten counties including Grand Traverse, Emmet, Charlevoix, Leelanau, and Manistee.

This resource matters because coordinating in-home care is a job in itself, and many caregivers lack the time or expertise to do it well alongside everything else. A professional care manager lifts that burden and often improves outcomes by ensuring the right services are in place and adapting as needs change. For northwest Michigan families seeking help managing a loved one’s care, AAANM is a valuable resource. Reach AAANM at (231) 947-8920 or (800) 442-1713, or visit aaanm.org.